Terms and Conditions
All material on this site is the property of polinabright.com (Polina Bright), unless otherwise stated.
At Polina Bright Art we do our best, but we can not guarantee that the colours shown on the website exactly reproduce the colours of our products. This may depend on the colour reproduction of your computer screen or mobile device.
Information on this website is subject to change without notice.
The inclusion of any hyperlinks to third party websites does not imply Polina Bright’s endorsement or approval of such third parties websites, businesses or other activities.
All transactions will be processed in US Dollars and the checkout page will default to US Dollars regardless of your shopping currency. The currency conversion may be displayed for guidance only and may differ to the conversion rate charged by your credit card issuer.
Your privacy is important to us. All information collected by Polina Bright Art on this website and via PayPal is only used for the purpose of processing your order and enhancing our customer service. Under no circumstances will information ever be given or sold to a third party, nor will we ever record any billing details such as PayPal account information.
All financial transactions are processed by PayPal to ensure the highest level of security. Please click here for PayPal policies.
Unless otherwise stated, copyright in the information and images or artwork prints on this website, extending to all Social Media is owned by or licenced to Polina Bright. This website and the content of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any purpose, unless specifically authorised by law or in writing by Polina Bright Art.
For commissioned pieces, the copyright remains with the artist, Polina Bright, unless the copyright for the artwork is signed over to the person or company who commissioned it.
Copyright and Original Works of Art
Buying an original painting, assumes that you buy the physical object to have and enjoy. You own the artwork, not the copyright to it.
The copyright remains with Polina Bright unless:
- They specifically signed over their copyright to the buyer.
- The copyright has expired.
Unless one of these circumstances applies, original piece buyer does not automatically acquire the right to reproduce a painting as prints, cards, posters, on clothing, etc, when they purchase a painting - you're acquiring the right to own and enjoy the item but not the right to reproduce it.
This contract is governed by the laws of Australia and such other laws which are applicable in the country where the consumer is resident.
Processing and Delivery
Please keep in mind that the delivery times we give you are estimates only. The actual delivery time will have many contributing factors. Please reach out to us before placing your order if it is time sensitive.
Polina Bright Art processing policy is between 2-5 business days (excludes weekends). While Polina Bright Art takes no responsibility for lost, damaged or stolen goods once your order is shipped, we will investigate your specific situation and ensure we work towards an appropriate solution with the shipping provider.
We post all deliveries to the address you provide us with, so check your order dispatch email to ensure that the address is the right one. While Polina Bright Art accepts no responsibility for deliveries made to incorrect or incomplete addresses provided by customers, we will investigate your specific situation and ensure we work towards an appropriate solution.
We ship WORLDWIDE! Please note that a shipment can take up to 30 business days to be delivered once shipped.
Placing orders during the COVID-19 pandemic:
Dear friends, presently shipping operators are experiencing international delivery delays to all destinations due to limited airline capacity and government restrictions as a result of COVID-19. What that means for us is that the delivery times may be longer than usual! Please use the dates provided as estimates only, not guarantees. And if your order is time sensitive (like a birthday present) - please drop us a message first! We'd be able to advice you if there's a risk it may be delayed based on your destination!
We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.
IMPORT DUTIES AND TAXES
If your order is to be shipped outside Australia, we assume that you’re aware of any import duties or taxes that may apply in the country your order is being shipped to. Polina Bright Art will not be responsible for the payment of any such costs, nor will we be responsible for replacing goods that may be seized by customs in your country.
Order cancellations and returns
We accept order cancellations requested within 24 hours of purchase. Please note that refunds may take up to 10 business days to appear in your account.
Please choose carefully, as we do not accept returns if you simply change your mind. But if there is a fault with the product, we will happily exchange or replace your item including return postage.